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How to Soft Reset — Asus Zenfone Max Pro (M2) ZB631KL
How to Soft Reset — Asus Zenfone Max Pro (M2) ZB631KL
The Asus Zenfone Max Pro (M2) ZB631KL is a 2018 Android 8.1 smartphone powered by the Qualcomm SDM660 Snapdragon 660 (14 nm) with 3GB | 4GB | 6GB and 128GB | 32GB | 64GB internal storage. It features a 6.3", IPS LCD, 1080.0x2280.0 display and is available in Blue, Titanium.
The Zenfone Max Pro (M2) ZB631KL is equipped with a Li-Po 5000 mAh, non-removable, a 12 MP, 4K@30fps, 1080p@30/60fps, gyro-EIS main camera, a 13 MP, 1080p@30fps front camera. The device uses a Nano-SIM + Nano-SIM configuration. It weighs 175 g.
Performing a soft restart on your Asus Zenfone Max Pro (M2) ZB631KL is the quickest way to resolve minor performance issues, app freezes, or unresponsive touch screens without losing any data. Unlike a factory reset, a soft reset simply reboots the device and clears temporary memory, making it the recommended first step for any troubleshooting.
Does not erase any data. Always try this first.
On your Asus Zenfone Max Pro (M2) ZB631KL: hold Power for 2 seconds
Tap 'Restart' or 'Reboot' in the menu
Wait ~30–60 seconds for the restart to complete
Force restart if frozen: hold Power for 10–15 seconds until screen goes black
Device reboots automatically — no data is lost
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