Home / Microsoft Surface Duo / Factory Reset
How to Factory Reset — Microsoft Surface Duo
How to Factory Reset — Microsoft Surface Duo
The Microsoft Surface Duo is a 2020 Android 10, upgradable to Android 12 smartphone powered by the Qualcomm SM8150 Snapdragon 855 (7 nm) with 6GB and 128GB | 256GB internal storage. It features a 8.1", AMOLED, 1800.0x2700.0 display and is available in White.
The Surface Duo is equipped with a Li-Po 3577 mAh, a 11 MP, 4K@30/60fps, 1080p@30/60/120/240fps, gyro-EIS, HDR main camera, a 4K@30/60fps, 1080p@30/60fps, gyro-EIS, HDR front camera. The device uses a Nano-SIM + eSIM configuration. It weighs 250 g.
Factory resetting your Microsoft Surface Duo through the Settings menu is the easiest way to erase all personal data and restore the device to factory defaults. This method is ideal when the phone is still accessible and functional. All apps, contacts, photos and accounts will be permanently removed so ensure you have backed up everything important first.
All personal data, accounts, and apps will be permanently removed.
On your Microsoft Surface Duo: open Settings
Tap 'System' > 'Advanced' > 'Reset options'
Tap 'Erase all data (factory reset)'
Tap 'Reset phone'
Tap 'Erase everything'
Was this guide helpful?