Home / Microsoft Surface Duo / Hard Reset
How to Hard Reset — Microsoft Surface Duo
How to Hard Reset — Microsoft Surface Duo
The Microsoft Surface Duo is a 2020 Android 10, upgradable to Android 12 smartphone powered by the Qualcomm SM8150 Snapdragon 855 (7 nm) with 6GB and 128GB | 256GB internal storage. It features a 8.1", AMOLED, 1800.0x2700.0 display and is available in White.
The Surface Duo is equipped with a Li-Po 3577 mAh, a 11 MP, 4K@30/60fps, 1080p@30/60/120/240fps, gyro-EIS, HDR main camera, a 4K@30/60fps, 1080p@30/60fps, gyro-EIS, HDR front camera. The device uses a Nano-SIM + eSIM configuration. It weighs 250 g.
Hard resetting your Microsoft Surface Duo via Recovery Mode will completely wipe all data, apps, accounts and settings, restoring the device to its original factory state. This is commonly used to fix persistent software issues, boot loops, prepare the phone for sale, or recover from a forgotten screen lock. Back up your data before proceeding as this cannot be undone.
All data will be permanently erased. Back up first.
Power off Microsoft Surface Duo
Hold Volume Down + Power until Recovery appears
Navigate to 'Wipe data/factory reset'
Press Power — confirm 'Yes' or 'Factory reset'
Wait for completion
Select 'Reboot system now'
Was this guide helpful?