Home / Samsung Galaxy A8 Duos / Fix Black Screen
How to Fix Black Screen — Samsung Galaxy A8 Duos
How to Fix Black Screen — Samsung Galaxy A8 Duos
The Samsung Galaxy A8 Duos is a 2015 Android 5.1 smartphone powered by the Qualcomm MSM8939 Snapdragon 615 (28 nm) - A800Y Exynos 5430 Octa (20 nm) - A800F with 2GB and 32GB internal storage. It features a 5.7", Super AMOLED, 1080.0x1920.0 display and is available in Pearl White, Midnight Black, Champagne Gold.
The Galaxy A8 Duos is equipped with a Li-Ion 3050 mAh, non-removable, a 16 MP, 1080p@30fps main camera, a 5 MP, 1080p@30fps front camera. The device uses a Nano-SIM + Nano-SIM configuration. It weighs 151 g.
A black screen on the Samsung Galaxy A8 Duos can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Samsung Galaxy A8 Duos: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
Was this guide helpful?