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How to Fix Black Screen — Samsung Galaxy Alpha
How to Fix Black Screen — Samsung Galaxy Alpha
The Samsung Galaxy Alpha is a 2014 Android 4.4.4 smartphone powered by the Exynos 5430 Octa (20 nm) with 2GB and 32GB internal storage. It features a 4.7", Super AMOLED, 720.0x1280.0 display and is available in Charcoal Black, Sleek Silver, Dazzling White, Frosted Gold, Scuba Blue.
The Galaxy Alpha is equipped with a Li-Ion 1860 mAh, removable, a 12 MP, 4K@30fps, 1080p@60fps, 720p@120fps main camera, a 1 MP front camera. The device uses a Nano-SIM configuration. It weighs 115 g.
A black screen on the Samsung Galaxy Alpha can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Samsung Galaxy Alpha: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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