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How to Hard Reset — Samsung Galaxy J5 Prime

Hard ResetAndroid 6.0.1 (Marshmallow)

How to Hard Reset — Samsung Galaxy J5 Prime

⏱ ~5 min📋 8 steps

The Samsung Galaxy J5 Prime is a 2016 Android 6.0.1 smartphone powered by the Exynos 7570 Quad (14 nm) with 2GB and 16GB | 32GB internal storage. It features a 5.0", PLS LCD, 720.0x1280.0 display and is available in Black, Gold.

The Galaxy J5 Prime is equipped with a Li-Ion 2400 mAh, non-removable, a 13 MP, 1080p@30fps main camera, a 5 MP front camera. The device uses a Nano-SIM + Nano-SIM configuration. It weighs 143 g.

Hard resetting your Samsung Galaxy J5 Prime via Recovery Mode will completely wipe all data, apps, accounts and settings, restoring the device to its original factory state. This is commonly used to fix persistent software issues, boot loops, prepare the phone for sale, or recover from a forgotten screen lock. Back up your data before proceeding as this cannot be undone.

All data will be permanently erased. Back up first.

1

Power off your Samsung Galaxy J5 Prime completely

2

Press and hold Volume Up + Power for 3+ seconds

3

Release both when the Samsung logo appears If the buttons alone don't work, connect the phone to a computer with a USB cable first.

4

Navigate with Volume buttons to 'Wipe data/factory reset'

5

Press Power to select

6

Highlight 'Factory reset' and press Power to confirm

7

Wait 1–3 minutes

8

Select 'Reboot system now'

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