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How to Soft Reset — Samsung Galaxy J7 Prime 2
How to Soft Reset — Samsung Galaxy J7 Prime 2
The Samsung Galaxy J7 Prime 2 is a 2018 Android 7.0 smartphone powered by the Exynos 7870 Octa (14 nm) with 3GB and 32GB internal storage. It features a 5.5", PLS LCD, 1080.0x1920.0 display and is available in Black, Gold, Rose Gold.
The Galaxy J7 Prime 2 is equipped with a Li-Ion 3300 mAh, non-removable, a 13 MP, 1080p@30fps main camera, a 13 MP, 1080p@30fps front camera. The device uses a · Nano-SIM · Nano-SIM + Nano-SIM configuration. It weighs 170 g.
Performing a soft restart on your Samsung Galaxy J7 Prime 2 is the quickest way to resolve minor performance issues, app freezes, or unresponsive touch screens without losing any data. Unlike a factory reset, a soft reset simply reboots the device and clears temporary memory, making it the recommended first step for any troubleshooting.
Does not erase any data. Always try this first.
On your Samsung Galaxy J7 Prime 2: hold Power for 2 seconds
Tap 'Restart' or 'Reboot' in the menu
Wait ~30–60 seconds for the restart to complete
Force restart if frozen: hold Power for 10–15 seconds until screen goes black
Device reboots automatically — no data is lost
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