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How to Soft Reset — Samsung Galaxy M31 Prime
How to Soft Reset — Samsung Galaxy M31 Prime
The Samsung Galaxy M31 Prime is a 2020 Android 10, One UI 2.0 smartphone powered by the Exynos 9611 (10 nm) with 6GB and 128GB | 64GB internal storage. It features a 6.4", Super AMOLED, 420 nits (peak), 1080.0x2340.0 display and is available in Ocean Blue, Space Black, Iceberg Blue.
The Galaxy M31 Prime is equipped with a Li-Po 6000 mAh, a 64 MP, 4K@30fps, 1080p@30fps, gyro-EIS main camera, a 32 MP, 4K@30fps, 1080p@30fps front camera. The device uses a Nano-SIM + Nano-SIM configuration. It weighs 191 g.
Performing a soft restart on your Samsung Galaxy M31 Prime is the quickest way to resolve minor performance issues, app freezes, or unresponsive touch screens without losing any data. Unlike a factory reset, a soft reset simply reboots the device and clears temporary memory, making it the recommended first step for any troubleshooting.
Does not erase any data. Always try this first.
On your Samsung Galaxy M31 Prime: hold Power for 2 seconds
Tap 'Restart' or 'Reboot' in the menu
Wait ~30–60 seconds for the restart to complete
Force restart if frozen: hold Power for 10–15 seconds until screen goes black
Device reboots automatically — no data is lost
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